You can download by clicking the “Download Now!” button on the order Thank You page. To return to the order Thank You page, use the “Purchase History” link to access your order details. Click here to access your Purchase History (you will need your user ID and password to log in to Passport).

This site provides downloads that adheres to the HTTP 1.1 specification that allows for re-startable downloads. Therefore, if your download stops or is interrupted before it is complete, simply press the download button again and the download should resume where it left off.

Yes, you do need to uninstall the Microsoft Office system Beta 2 prior to installing a Microsoft Office system Trial.

There is no live phone support during the trial, but you can use these resources to get support online and from other Office users:

Microsoft Office 2007 Support Center
Office newsgroups

It is not necessary to uninstall the trial if you choose not to convert the software. However, if you choose to purchase another Microsoft Office 2007 suite or program then it is recommended to uninstall the trial software prior to loading the software. To uninstall the trial, you should follow these steps:

1. To open Add or Remove Programs, click Start, click Control Panel, and then double-click Add or Remove Programs.
2. Click Change or Remove Programs.
3. Scroll down until you find Microsoft Office 2007. Please note that there may be nothing in the Change or Remove Programs dialog box that indicates that the program is a trial.
4. Click Microsoft Office 2007 and then click Remove, the program will then run through the uninstall process.

First, please confirm you meet the qualifying criteria for an upgrade purchase. To qualify for an upgrade you must have a valid license for one of the following products:

Office Standard	Microsoft® Works 6.0-10; Works Suite 2000 –2007; Any Office 2000-2007 (any program or suite), Office XP (any suite)
Office Small Business	Microsoft® Works 6.0-10; Works Suite 2000 –2007; Any Microsoft Office 2000-2007 (any program or suite), Microsoft OfficeXP (any suite)
Office Professional	Microsoft® Works 6.0-10; Works Suite 2000 –2007; Any Microsoft Office 2000-2007 (any program or suite), Microsoft Office XP (any suite)
Project Professional	Microsoft® Office Project Professional 2000-2003; Project Standard 2000-2007
Visio Professional	Microsoft® Office Visio® Professional 2000-2003; Microsoft Office Visio Standard 2000-2007
Visio Standard	Microsoft® Office Visio® Standard 2000-2003; Microsoft® Office Visio® Professional 2000-2003
Groove	Microsoft® Office Groove® 2003;  Microsoft Works 6.0-10; Works Suite 2000 – 2007; Microsoft Office 2000–2007 (any suite), Microsoft Office XP (any suite)
Publisher	Microsoft® Office Publisher 2000-2003; Microsoft Publisher Deluxe 2000; Microsoft Publisher with Digital Imaging 2003;  Microsoft Works 6.0-10; Works Suite 2000 – 2007; Microsoft Office 2000–2007 (any suite), Microsoft Office XP (any suite)
Small Business Accounting/Office Accounting Professional	Microsoft® Office Small Business Accounting®2006;  Microsoft Works 6.0-10; Works Suite 2000 – 2007; Microsoft Office 2000–2007 (any suite), Microsoft Office XP (any suite)

To continue to use all of the features of your product, you must activate the product. Microsoft Product Activation is a Microsoft anti-piracy technology designed to verify that software products are legitimately licensed. Activation works by verifying that the Product Key, which you must supply to install the product, is not in use on more personal computers than are permitted by the software license.

The Activation Wizard automatically contacts the Microsoft licensing servers through your Internet connection. If you are using a valid Product Key that has not already been used for the allowed number of installations, your product is activated immediately. When you activate through the Internet, your product ID (derived from the installation Product Key) is sent to Microsoft through an encrypted transfer. A response (the confirmation ID) is sent back to your computer to activate your product. If you choose to activate your product through the Internet and you are not already connected, the wizard alerts you that there is no connection.

If you don't want to activate your copy of the software when you install it, you can activate it later.
Do one of the following in these Microsoft Office 2007 system programs:

Access, Excel, PowerPoint, or Word

1. Click the Microsoft Office Button, and then click Program Name Options.
2. Click Resources, and then click Activate.

InfoPath, OneNote, Outlook, Publisher, Project, or Visio

1. On the Help menu, click Activate Product.
2. Follow the instructions in the Activation Wizard.

NOTE: Telephone support is not available for Trial versions, so the wizard will not provide a telephone number.

During the download process you received the 25-character trial product key on the “Download” and “Thank you” (it’s recommended that you bookmark this page) pages. You may also find the product key in your Thank you e-mail sent immediately after the download completed.

No. You must activate the trial software before you can use it.

If you cancel the activation process at any time, or if activation is interrupted for any other reason (for example, if the Internet connection is lost), you will still have the opportunity to go through the activation process until you have successfully activated the trial software.

1. Do one of the following in these 2007 Microsoft Office system programs:

Access, Excel, PowerPoint, or Word


1. Click the Microsoft Office icon, and then click Program Name Options.
2. Click Resources, and then click Activate.

InfoPath, OneNote, Outlook, Publisher, Project, or Visio

On the Help menu, click Activate Product.


2. If your software is activated, you receive the following confirmation message:
   This product has already been activated.
If your software is not activated, the Activation Wizard starts. Follow the instructions in the Activation Wizard.

A Trial version allows you to evaluate the 2007 Office release for a limited amount of time, typically 60 days. To use the Trial version, you must activate the software the first time you run it. Otherwise, the Trial version runs in Reduced Functionality mode. In Reduced Functionality mode, your software behaves similarly to a viewer. You cannot save modifications to documents or create any new documents, and additional functionality might be reduced. No existing files or documents are harmed in Reduced Functionality mode. Full functionality returns when you activate the software.

Microsoft Office 2007 is the current version of Microsoft Office. Microsoft Office 2007 suites and applications available for download are:

Suites

• Microsoft Office Professional 2007
• Microsoft Office Standard 2007
• Microsoft Office Small Business 2007
• Microsoft Office Home and Student 2007
• Microsoft Office Publisher 2007

Applications

• Microsoft Office Accounting Professional 2007
• Microsoft Office Project Standard 2007
• Microsoft Office Visio Standard 2007
• Microsoft Office Visio Professional 2007
• Microsoft Office OneNote 2007
• Microsoft Office Groove 2007

Once activated, trial software will be fully functional for approximately 60 days. The trial period begins to run when you activate the software and the length of the trial period will vary depending on when the trial was activated. The trial software will only expire at the last day of the month within a user’s trial period. During the activation process, you will be notified of the date on which the trial period will expire.

As you reach the end of the time allowed to evaluate a Trial version, you receive reminders each time that you start the product. The Activation Wizard reminds you that your Trial is coming to an end, and asks if you want to convert to the Full product. If you don't convert to the Full product by the end of the Trial version's time limit, the software runs in Reduced Functionality mode.

Convert means you have finished evaluating a Trial version and have decided to purchase the Full product. You are prompted to provide a Product Key that you already have or will purchase online.

You can convert from the trial software to a full-version either before or after your trial period ends.

Before the trial period ends:
You will start receiving expiration reminder messages indicating the date when the trial will expire. At this point, you can convert to the full product in two ways:

1. In any of the expiration reminder messages, click Convert, and then follow the steps in the conversion process, below.
2. At any time during the trial period (or even after the trial has expired), you can open any of the Microsoft Office System products, and in the Help menu: click "Activate your software".

After the trial period expires:
The software goes into reduced functionality mode. Some of the limitations of reduced functionality mode include the following:

You can not create any new files.
You can view existing files, but you can not modify them.
You can print files, but you can not save them.

You can convert into a full-use version of the product by following these steps:

The Conversion Process:
Follow these steps to convert your Microsoft Office System trial product to perpetual use with no uninstall or reinstall necessary.
Step 1: Get Perpetual Product Key and Start Conversion Process
Obtain the Microsoft Office System product at any retailer or online to get a perpetual product key. After you have obtained your perpetual product you have two Options to start the conversion process.
Option 1:
In any of the Microsoft Office trial expiration reminder messages, click Convert.
Option 2:
In either Access, Excel, PowerPoint, or Word, click the Microsoft Office icon ,click Program Name Options, click Resources, and click Activate.In either InfoPath, OneNote, Outlook, Publisher, Project, or Visio, click the Help menu, click Activate Product, and follow the instructions in the Activation Wizard.

Note: To avoid uninstalling the trial if you obtain the full product version at retail, the full product version should be the same version and language as the trial software. For example, if the trial software is 2007 Microsoft Office Home and Student English, the full product version should be 2007 Microsoft Office Home and Student English as well. If the full product version is a different language version, you will have to uninstall the trial and manually install the full product version.

Step 2: Convert Your Trial Through Set-Up Wizard
In the Setup dialog box, click Enter Product Key if you have purchased a perpetual product key from a retailer or click Buy Online Key if you do not have a perpetual product key and would like to purchase it online.

Note: When converting to a full product, you are encouraged to compare prices between our authorized resellers both through retail and online. Prices may vary. If you choose to obtain the product online, you will be routed to the Microsoft Web site and the Microsoft eCommerce vendor to obtain a perpetual product key. You will then be returned to Office Setup.

Step 3: Enter the Product Key
Enter the product key shown on the packaging of the perpetual product obtained at retail, or the product key that you obtained online. Click Continue.

Step 4: Accept Microsoft Software License Terms to Install
You will then see the Microsoft Software License Terms (MSLT). Accept this agreement to use the software by selecting "I accept the terms in the License Agreement" and click Next.



After you accept the MSLT, an alert window will open saying that your product is being updated. Another message will open once the software has been set up successfully.

After launching the full version for the first time: You will be prompted to activate it. Unlike the trial activation, during activation of the full version, you will have the option to activate the software either over the Internet or by telephone. The default option is to activate the software over the Internet. Once that is done, the trial is converted to perpetual use with no uninstall or reinstall necessary.

To change your location, please return to http://office.microsoft.com. Your current selected location will appear in the upper right corner. Select "Change" and choose your country from the menu. You will then be directed to the correct location for your country.

Tax exempt orders are processed through customer service after the order is placed. Once the order is placed, please contact customer service via the online webform and request a refund for the tax paid. Customer service will contact you to verify your tax exempt status and refund the tax paid.

You can download the file anywhere you like, just make sure that you remember the location where you saved it, and the name of the file. If you choose to download to the Desktop this will be easier for you to install the product once you have completed the download.

Once the download starts, you will see a box pop up with a status bar, and a percentage that will climb to 100%.

After the download has completed, you will need to go to the location that you saved the file at and double click on the new icon to start the installation.

If you do not receive a confirmation email from us, please check your spam, bulk, or junk mail folders. If you find the email there, your ISP or your own software spam-blocker or filters are diverting our email.

Note: Some pop up blocker and firewall programs, as well as Proxy servers, may prevent communication with our server. If you utilize these types of applications, you may need to disable them.

If your product has a product unlock code, you can find this identifier in your confirmation e-mail. If you do not have your confirmation e-mail, you can also retrieve your product unlock code by viewing the details of your purchase using the Purchase History link. To return to the order Thank You page, use the “Purchase History” link to access your order details. Click here to access your Purchase History (you will need your user ID and password to log in to Passport).

License Lock Box is available for purchase on the shopping cart page when there are downloadable items present in your shopping cart. Upon payment of the specified fee, Digital River, Inc. ("DR") agrees to provide you (the "End User") a service that enables the End User to make multiple downloads of digital computer software products (a "Product" or "Products") purchased in a single order (an "Order") and downloaded from this website (the "Site") for a period of three (3) years after the date the End User purchases the Product (the "Service").

First, make sure you have the correct product unlock code. You can retrieve your product unlock code by clicking here. If it is still not working please contact our Customer Service.

To re-download software you have already purchased, you will need to go to your order Thank You page and press the “Download Now!” button. To return to the order Thank You page, use the “Purchase History” link to access your order details. Click here to access your Purchase History (you will need your user ID and password to log in to Passport).

The best way to know where your download saved is to pay close attention to the "Save As" window at the beginning of the download process. Once you have clicked the download button and selected the option to save the file, you will be given the "Save As" window, which shows you exactly where your download is being saved to on your computer.

• If you know the filename, you can do a search on your computer for it.
• Do not rename the file you're downloading, it may cause installation problems.

We accept Visa, MasterCard/EuroCard, Discover, American Express, Diner's Club, JCB, and check cards or ATM cards, so long as they are connected with one of the major credit card companies listed above.

You can safely enter your entire credit card number via our secure server, which encrypts all submitted information.

If you have purchased downloadable products your credit card will be charged the day after your purchase has been placed.

If you have ordered physical products we don't think you should pay for your order until it is actually on its way. We will not bill you until your product(s), including backordered or preordered items, are actually shipped. If your items are shipped separately you will be billed each time an item is shipped.

For credit card verification, you must enter the address exactly as it appears on your credit card statement. You do not need to enter a middle name or initial.

The charge will appear on your credit card as: DRI* Microsoft Office

To View your Invoice:
Click the link to Purchase History
From the Purchase History page click the number of the order, in the Order Invoice column

The order form will ask you if you would like the product shipped to the same address as your billing address.

If you want the product shipped to the same address as your billing address, select the "Click here to use Billing Address" option.

No. Your card number should be entered in as a continuous string of numbers.

There are many reasons for a failed credit card transaction. Your card may have expired or reached its limit or a credit card computer, either on our end or your bank's end, may have encountered a machine error. If you do have problems, you can contact Customer Service 24 hours a day, 7 days a week. Please provide them any error message numbers you may have received, as well as the order number from the shopping cart.

Custom and tariff fees may apply according to your country's import laws. These fees are not collected by this company, and this company does not have control of these fees.

Although we try to maintain inventory of all products in the warehouse, occasionally an item will be backordered. Normally, the product will become available in a few days. You will receive e-mail notification as soon as the product ships. As a reminder, your credit card will not be charged until your order has been shipped.

Currently we can offer one shipping method on the store. Your order will be delivered within 4-6 weeks.

Unfortunately, you cannot change your shipping address after your order has been submitted. The order is immediately sent to the fulfillment agency and can no longer be changed by our system. If your package is not successfully delivered, it will be returned to the warehouse.

Unfortunately, you can not change your shipment method after your order has been submitted. The order is immediately sent to the fulfillment agency and can no longer be changed by our system.

Yes. Shipping charges and applicable shipping taxes will be added to the value of your order on the confirmation page before you complete your purchase.

Shipping of all items will take 4-6 weeks.

Yes. A shipping notification will be e-mailed to you.

Microsoft products purchased via the Office Online web store are eligible for return within 30 days of the purchase date. Applicable tax paid will be refunded on eligible returns.

Exceptions to this return policy include:Microsoft Backup CD/DVDs are not refundable and are not included in our 30-day guarantee. License Lock BoxTM and Microsoft Backup CD/DVDs that are purchased as a special bundled offer are not eligible for refund.

If you need to cancel your order please e-mail customer service.

Your refund credit will appear on your credit card within 5 business days of us receiving your completed letter of destruction.

To obtain a refund for digital product(s) please click here to access your purchase history information. Select the order details link of the order for which you want to request a refund. Use the "Return Item" option and complete the required details to submit your request.

Digital River, one of the most trusted names in eCommerce and Web-based technology, respects the privacy of our partners, clients and their customers. Any and all information collected at this site, within the Digital River Commerce Network Server (CNS) and the Database Security System (DSS), is held with the utmost care and will not be used in ways not consented to.

When ordering from any of our partner sites, Digital River must collect the purchaser’s name, e-mail address, mailing address, credit card number, and expiration date. This allows us to process and fulfil orders and provide notification of the order status.

When entering a contest, sweepstakes or other promotional feature, Digital River may ask for the entrant’s name, address and e-mail address in order to administer the contest and notify winners.

Digital River may use the information we collect to notify our partners’ customers about important functionality changes to the Web sites and/or special offers. For any purchaser who does not want to receive this information, please refer to the detailed instructions included in every offer.

Customers who buy through the Digital River system are shopping on a secure server, which encrypts all of the customer’s personal information including name, address and credit card number. Encryption ensures that no one can access or use personal information in an unauthorised manner.

A clear opt-out option is available on any customer-service or client e-mail Digital River sends.

Our commerce system was developed in-house with security as its number one priority. Digital River's DSS is designed so that there is no direct access to the commerce database – all transactions are controlled through a single entry point. In essence, the DSS is a gatekeeper which controls the flow of information between the commerce database and the end-user. This single entry point allows Digital River to maintain the tightest access control – eliminating (rather than closing) the backdoor.

Digital River has made an investment in protecting our clients’ and customers’ information using the following technologies:

Firewalls allow the use of authenticated access and can prevent certain types of traffic from entering the private network. Customising the firewall according to the network topology is essential to having a useful firewall protection mechanism.

Because we accept sensitive information from end-users such as passwords and credit card numbers, Digital River’s site uses SSL. This logic encrypts the data being sent to the server from the browser using high-level encryption technology. Once the data is received from customers on the Digital River Network, it may be required that the data be maintained for a certain period of time inside our private network. Encrypting the data means it cannot be viewed in plain text.

"Cookies" are small pieces of information that are stored by your browser on your computer’s hard drive. Digital River’s cookies are used only to identify the customer, not to identify any specific customer traits. This allows us to maintain consistency in the shopping basket and enable a more pleasant shopping experience.

Digital River will never rent or sell our customer’s and client’s information to third parties.

Note: Digital River does not control how our partners use their customers’ information. Please refer to our individual partner sites for their privacy statements.

At Digital River, we believe in permission-based, email marketing. That's why:

every order placed on a commerce site within the Digital River network provides the customer with the opportunity to notify us whether or not they would like to receive future information, special offers, and communications via email.

• every email served by Digital River on behalf of our clients contains an opportunity for the customer to decline future communications.
• client-specific and network-wide suppression files are maintained at Digital River to ensure that only those customers interested in receiving communications do so.

at any time, 24 hours a day and seven days a week, a customer may contact Digital River via email at Privacy Policy Contact and ask to be removed from future emails.
If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Your shopping safety is guaranteed! Shop with confidence knowing that you are totally protected when you order through any Digital River network member. We go the extra mile to protect you:

Digital River Guarantees that you pay nothing if any unauthorized charges are made to your card as a result of shopping with us.

Digital River Guarantees that every software download from us will be 100% Virus Free.

Digital River Guarantees that all information that you provide while shopping is encrypted so no one can access or use personal information in an unauthorized manner.

So, rest assured, the Digital River Secure & Virus Free Guarantee provides the ultimate in shopping protection and peace of mind!

Guarantee Details:

1. Credit Card Protection:
   Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable for any of this $50.00, Digital River will cover the entire liability for you, up to the full $50.00. Digital River will cover this liability only if the unauthorized use of your credit card resulted through no fault of your own from purchases made through a Digital River network member while using the Digital River secure server. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.
   
   
2. Virus Protection:
   In the unlikely event your software download from a Digital River network member contains a virus, Digital River agrees to either replace the affected software or refund the purchase price plus any shipping costs associated with the affected software. Digital River's liability is limited to replacement or refund of only the virus-infected software downloaded from a Digital River network member and does not include any costs associated with repairing or replacing any computer components, hardware, additional software, computer files or any other costs associated with repairing, replacing or removing virus-infected files from your computer. Digital River will cover this liability only if the virus resulted through no fault of your own from purchases made through a Digital River network member while using the Digital River secure server.
   
   
3. Data Encryption:
   Because we accept sensitive information from end-users such as name, address and credit card number, Digital River uses Verisign™: Secure Socket Layer (SSL) technology to protect all of the customer's personal information. This logic encrypts the data being sent and received using high-level encryption technology. This technology assigns undetectable codes to data transmissions that only our server and the consumers can validate. This ensures that no external party can view the data.